Frequently Asked Questions

You have questions? We got answers. And if it's not listed, feel free to email us.

General
How does this work?
What if I don’t have insurance?
Which states does Pandia service?
Can I get a birth control prescription from Pandia?
Do I need to be a certain age to get services from Pandia?
What if I need a prescription for Emergency Contraception?
Can I just get refills for my existing birth control prescription?
Where is the birth control sourced?
Birth Control
What kinds of birth control does Pandia provide?
What if I need a prescription for Emergency Contraception?
Can I use Pandia even if I have never used birth control before?
Do you carry my brand of birth control?
How do I know what kind of birth control to get?
Are generics as good as brand name?
Pricing
What do I get charged?
What if I don’t have insurance?
Does Pandia accept Medicaid/MediCal?
When do I need to pay the doctor consult fee?
Is birth control from Pandia free?
Billing
How does billing work?
Delivery
How many months of pills can I receive at a time?
How can I track my shipment?
From where is the birth control sourced?
What is a partner pharmacy?
Service
How many doctors provide consultations for Pandia?
Can I still talk to a doctor even if I just want to transfer an existing prescription?
Can I talk to the same doctor again in the future?
Does Pandia replace my primary care physician?
Does Pandia share information with my primary care physician?
Privacy
Are my records kept private?
Does Pandia share my information with anyone?
Will my parents be alerted because I’m on their insurance?
Does Pandia share information with my primary care physician?
Referrals
I’m a doctor or doctor’s office. How can we work together?
I’m a non-profit organization. How can we partner?
I love what Pandia does! Do you have a referral program?
I love Pandia’s mission. How can I help those in need?